Your privacy and the security of your data are important to us at BPExch.pk. This document details how we use, save, and secure your information when you are on the website using the betting platform or the BPExch app.
- Information We Collect
When you visit BPExch.pk, we may collect the following details from you:
- Personal Information: Name, contact number, email address, and payment details (JazzCash, Easypaisa, crypto wallets).
- Account Details: Username, IP address, device type, betting history, and app usage data.
- Communication Data: Any support messages, WhatsApp communications, or emails you send us.
- Technical Data: Cookies, browser type, device ID, location data, and referral sources.
We collect this information to provide you with a safe and customized sports betting experience.
- How We Collect, Store and Use Your Data
We use your data for the following reasons:
- To manage transactions, place bets, and request withdrawals.
- To verify a person’s identity and avoid fake transactions.
- To improve our platform and give users a personalized experience.
- To provide customer support by email, live chat, or WhatsApp.
- To comply with legal obligations under applicable laws in Pakistan.
- Data Security
We use end-to-end SSL/TLS encryption to protect your data from unauthorized access. All payment transactions are processed securely using trusted platforms like JazzCash, Easypaisa, and cryptocurrency wallets.
Access to your data is restricted to authorized staff and licensed BetPro dealers who have signed confidentiality agreements.
- Sharing Your Information
We keep your personal information confidential and never provide it to third parties. We do not share your information with any other organization, except for the following cases:
- Verified local dealers for account and betting support.
- Payment processors (JazzCash, Easypaisa, crypto gateways) protect user transactions.
- Officials from regulatory authorities, if required by law.
- BPExch App Data Policy
The BPExch App may gather details about your device, how you use it, and your location to provide a better mobile gaming experience. All data stored on the mobile application is protected by encryption and managed according to international standards.
- Cookies and Data Tracking
We use cookies to:
- Make sure your login is protected
- Save your language and betting preferences.
- Analyze traffic and user behavior on the platform.
You are able to handle and modify your cookie permissions using your browser’s settings.
- Your Rights
You have the right to:
- Access your personal data
- Fix any inaccurate information
- Request data to be deleted (where applicable)
- Withdraw consent at any point
- Review the personal information you have stored.
You can request help by sending an email to privacy@bpexch.pk or by reaching out to our support team.
- Minors and Responsible Betting
All users of BPExch.pk must be at least 18 years old or above. We do not intentionally collect or keep personal information from minors. Our platform supports responsible betting and provides support to users who are facing gambling-related problems.
- Contact Us
If you have any concerns or questions about privacy, feel free to contact us at:
Email: support@bpexch.pk
WhatsApp Dealer Support: 0300-1013261
Website: www.bpexch.pk